Privacy Policy
Last updated: May 2026
1. Data Controller
The data controller is Bouquets.ma, a Moroccan company. For any question about your personal data, contact us at contact@bouquets.ma.
2. Data We Collect
We collect the following data:
- Identity data: first and last name, email address, phone number
- Delivery data: recipient postal address
- Transaction data: order history, amounts
- Browsing data: cookies, IP address, pages visited
3. How We Use Your Data
Your data is used to:
- Process and deliver your orders
- Manage your customer account
- Send marketing communications (with your consent)
- Improve our services and user experience
- Meet our legal and regulatory obligations
4. Legal Basis
Data processing is based on performance of the sales contract, your consent for marketing communications, and our legitimate interests in improving our services, in accordance with Moroccan Law No. 09-08 on personal data protection.
5. Data Sharing
Your data is never sold to third parties. It may be shared with our service providers (carriers, payment platform) strictly to fulfil your order.
6. Retention
Your data is kept for the duration of the business relationship and for 3 years after your last order. Transaction data is kept for 10 years as required for accounting.
7. Cookies
Our site uses cookies essential to its operation and analytics cookies to measure audience. You can manage your cookie preferences at any time through your browser settings.
8. Your Rights
Under Law No. 09-08, you have the following rights:
- Right to access your personal data
- Right to correct inaccurate data
- Right to delete your data
- Right to object to processing
- Right to data portability
To exercise these rights, contact us at contact@bouquets.ma. You may also file a complaint with the CNDP (Commission Nationale de contrôle de la protection des Données à caractère Personnel).
9. Security
We apply appropriate technical and organizational measures to protect your data: SSL encryption, restricted access, regular backups and industry-standard security protocols.
10. Contact
For any question about this policy, contact us at contact@bouquets.ma or +212 707 072 558.